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FCC Rules on VOIP
Voice Over Internet Services may
save you money, but did you know
that access to 9-1-1 is limited?
Follow this
link
for details!
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File Comments or
Complaints Online!
You can now file comments or complaints online by clicking
here, or email them to
commentsorcomplaints@knox911.org. |
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Hang-up Calls Hurt!
If you call 9-1-1 by accident, don't
hang up! We only have to call you
back which takes us away from
answering other calls. Also, if you
call 9-1-1 and get a recording -
please stay on the line as the
message requests. If we can't get to
you within seven seconds of your
initial call, a recording will
inform you that you have reached the
emergency number. This device was
installed to curb the number of
citizens who call 9-1-1 and hang-up
after only 2 rings.
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KCECD Receives First |
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CALEA Tri-Arc Award |
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The Knox County Emergency
Communications District recently
received the first "Tri-Arc" Award
issued by the Commission for
Accreditation of Law enforcement
Agencies (CALEA). Knoxville is the
only community anywhere in the world
in which the Police Department,
Police Training Academy, and 9-1-1
center have all passed the strenuous
accreditation process.
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If your civic organization or community group
would like more information on 9-1-1, or desires
to schedule a tour, feel free to contact
Mellissa Weaver at 865-215-1112. You may also
use our online application. Please provide us with at
least a two-week notification for tour requests
in order to properly serve you.
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