The Knox County Emergency Communications District handles many telephone calls and creates many CAD (Computer Aided Dispatch) records every year.
The following statistics show some of what we do:
In 2019 KCECD answered 618,583 telephone calls, of those 261,444 were 911 calls.
As many as 92.76% of the 911 calls came from wireless phones (cell phones).
There were 644,493 incidents created in the dispatch system.
301,242 were KPD
186,398 were KCSO
27,361 were KFD
2408 were Karns FD
80,272 were AMR
18,674 were R/M and Seymour FDs
In 2019 KCECD had 52 complaints regarding calls for service, 33 of those were verified.