911 ribbonThe Knox County Emergency Communications District handles many telephone calls and creates many CAD (Computer Aided Dispatch) records every year.

The following statistics show some of what we do:

In 2019 KCECD answered 618,583 telephone calls, of those 261,444 were 911 calls.

As many as 92.76% of the 911 calls came from wireless phones (cell phones).

There were 644,493 incidents created in the dispatch system.

301,242 were KPD

186,398 were KCSO

27,361 were KFD

2408 were Karns FD

80,272 were AMR

18,674 were R/M and Seymour FDs

In 2019 KCECD had 52 complaints regarding calls for service, 33 of those were verified.