Knox County Emergency Communications has a new Interim Director of Operations: Alan Bull. Mr. Bull has been with 9-1-1 since 1985.
A Message From The Interim Director
My name is Alan Bull and I have worked at the Knox County Emergency Communications District for 30+ years. Prior to that I was with the Knoxville Police Department for 13 years.
I have been Interim Director for only a few weeks. I have been the Technical Services Manager for several years. Looking toward the next couple of years, the Emergency Communications Industry and 911 Community will be facing several Technology changes.
We will be activating a new Digital Radio system soon. This will replace our almost 30-year-old system and will provide opportunities to experience the technology advances that have been made over the years in Digital Communications.
We will also be moving to new Digital Technology in 911 by switching to Next Generation 911 (NG-911). This will allow many new features that will enable the public needing emergency care – and the 911 communicators to provide you with a better interaction with the Emergency Services which we serve and serve you.
I look forward to the challenges ahead, and look forward to providing you with the best service possible.
We have a great crew of dedicated people to serve you and I am always available to discuss any concerns or gratitude’s you have for the work we do. We answer more than 700,000 calls a year, and every one of them is important to us.
Thank You for your support