alanKnox County Emergency Communications has a new Executive Director of Operations: Brad Anders

A Message From The Executive Director


Welcome to Knox County Emergency Communications District. It is an honor for me to be a part of this wonderful team of people who work tirelessly to make sure the community and first responders receive exemplary service.

We are proud of the work accomplished in our emergency communications center. In 2002 Knox County 911 became the first nationally CALEA accredited center in the state and we are proud to say we have maintained this accreditation status. The Knox County Emergency Communications District received the first “Tri-Arc” Award issued by the Commission for Accreditation of Law enforcement Agencies (CALEA). In 2004, Knoxville was the first community anywhere in the world in which the Police Department, Police Training Academy, and 9-1-1 center have all passed the strenuous accreditation process.

Our team is moving forward with technology that will better serve the community. NextGen 911 technology will allow more data to flow into our center so that we can provide first responders with more accurate information. This will make their response safer and more efficient, leading to better outcomes.

We strive to be excellent in all that we do and will continue to pursue ways to be more effective as an emergency call center so that our citizens and first responders live in a safe community