Congratulations to Dorrian Steen on being selected as the 2017 Telecommunicator of the Year!  Below he is presented an award by Alan Bull, Interim Director, and Mayor Madeline Rogero.





What is 9-1-1?

9-1-1 is the number utilized in North America to report an emergency. Although it is in wide use, it is by no means universal. Rural areas may still utilize seven digit numbers for the police department, fire department, and ambulance services. Check the inside cover of your telephone directory for numbers valid in your area.

The Emergency Communications Center operation is the heart of the public safety system for Knoxville-Knox County. The center operates 24 hours a day, seven days a week and is responsible for answering 9-1-1 and non-emergency phone lines. Communications personnel also dispatch Police, Fire, Sheriff and Emergency Medical Services to the citizens of Knoxville.


In Case of Emergency

Please call 9-1-1 to request ambulance, fire, or police response or go to your nearest emergency room.

For non-emergency situations, please call 865-215-1179.


2017 Board Meeting Dates

The list of dates for the 2017 K

KCECD Board meetings is as follows:

  • January 18th
  • April 19th – 8:00 a.m. Finance Meeting
  • April 19th
  • June 13th @ 2:00 p.m. Finance Meeting
  • June 21st – 8:00 a.m. Finance Meeting
  • June 21st
  • October 18th – 8:00 a.m. Finance Meeting
  • October 18th

All meetings will be held in the multi-purpose room at 605 Bernard Avenue at 8:30 am.