CONGRATULATIONS to Jake Philpot on being selected as the Telecommunicator/Employee of the Year!  Pictured left to right – Alan Bull, 9-1-1 Director, Mayor Madeline Rogero, Kourtni Levy, Supervisor, Jake Philpot, and Mayor Tim Burchett.


APRIL 8-14 IS NATIONAL TELECOMMUNICATOR WEEK.  Thank you to all of our hard working employees who do so much to keep the public safe every day of the year.


What is 9-1-1?

9-1-1 is the number utilized in North America to report an emergency. Although it is in wide use, it is by no means universal. Rural areas may still utilize seven digit numbers for the police department, fire department, and ambulance services. Check the inside cover of your telephone directory for numbers valid in your area.

The Emergency Communications Center operation is the heart of the public safety system for Knoxville-Knox County. The center operates 24 hours a day, seven days a week and is responsible for answering 9-1-1 and non-emergency phone lines. Communications personnel also dispatch Police, Fire, Sheriff and Emergency Medical Services to the citizens of Knoxville.


In Case of Emergency

Please call 9-1-1 to request ambulance, fire, or police response or go to your nearest emergency room.

For non-emergency situations, please call 865-215-1179.


2018 Board Meeting Dates

  • January 17th  — Cancelled due to weather
  • April 11th @ 9:30 — Special Called Meeting
  • April 11th @ 9:15 — Personnel Committee Meeting
  • April 17th @ 3:00  — Finance Committee Meeting
  • April 18th
  • June 20th
  • October 17th

All meetings will be held in the multi-purpose room at 605 Bernard Avenue at 8:30 am.