CONGRATULATIONS to our Board member, Police Chief David Rausch, on being chosen as the new Director of the Tennessee Bureau of Investigation (TBI).  June 20th was his last Board meeting with us.  He assumes his new duties in Nashville on June 25th.  Thank you for all you have done for the employees of 911.  You will be missed.

Thank you, also, to our outgoing Board members Mayor Tim Burchett and Sheriff JJ Jones — who also had their last meeting with us on the 20th –for all you have done for us over the years.  Best of luck in your new ventures!!



What is 9-1-1?

9-1-1 is the number utilized in North America to report an emergency. Although it is in wide use, it is by no means universal. Rural areas may still utilize seven digit numbers for the police department, fire department, and ambulance services. Check the inside cover of your telephone directory for numbers valid in your area.

The Emergency Communications Center operation is the heart of the public safety system for Knoxville-Knox County. The center operates 24 hours a day, seven days a week and is responsible for answering 9-1-1 and non-emergency phone lines. Communications personnel also dispatch Police, Fire, Sheriff and Emergency Medical Services to the citizens of Knoxville.


In Case of Emergency

Please call 9-1-1 to request ambulance, fire, or police response or go to your nearest emergency room.

For non-emergency situations, please call 865-215-1179.


2018 Board Meeting Dates

  • January 17th  — Cancelled due to weather
  • April 11th @ 9:30 — Special Called Meeting
  • April 11th @ 9:15 — Personnel Committee Meeting
  • April 17th @ 3:00  — Finance Committee Meeting
  • April 18th
  • June 13th @ 10:00  — Finance Meeting
  • June 20th
  • September 26th @ 9:00 — Finance Meeting
  • October 16th @ 3:00 p.m. – Finance Meeting
  • October 17th @ 8:00 a.m. – Personnel Meeting
  • October 17th @ 8:30 a.m. – Board Meeting

All meetings will be held in the multi-purpose room at 605 Bernard Avenue at 8:30 am.