CONGRATULATIONS to our latest class of graduates!  Welcome to the 9-1-1 family.




New class members:  Tiffany Smith, Kelly Orr, Kelly Mullis, Hannah Walker, Michelle Harbaugh, Heather Smith, Robert Sammons

Melissa Boone, Standards and Operations Manager; Charlie Smith, CALEA Accreditation Manager; Alan Bull, Executive Director





What is 9-1-1?

9-1-1 is the number utilized in North America to report an emergency. Although it is in wide use, it is by no means universal. Rural areas may still utilize seven digit numbers for the police department, fire department, and ambulance services. Check the inside cover of your telephone directory for numbers valid in your area.

The Emergency Communications Center operation is the heart of the public safety system for Knoxville-Knox County. The center operates 24 hours a day, seven days a week and is responsible for answering 9-1-1 and non-emergency phone lines. Communications personnel also dispatch Police, Fire, Sheriff and Emergency Medical Services to the citizens of Knoxville.


In Case of Emergency

Please call 9-1-1 to request ambulance, fire, or police response or go to your nearest emergency room.

For non-emergency situations, please call 865-215-1179.


2019 Board Meeting Dates

  • January 16th
  • April 17th
  • June 12th
  • October 16th – 7:45 Personnel Committee Meeting/8:00 a.m. Finance Meeting
  • October 16th

All meetings will be held in the multi-purpose room at 605 Bernard Avenue at 8:30 am.